Refund policy

Thank you for shopping with Chronic Couture Co. – we’re so glad you’re here! While we don’t accept returns or exchanges, we’re committed to making things right if there’s a problem with your order.

🛠️ Damages and Issues

We want you to love your order. Please inspect your items upon delivery and contact us within 7 days if your order is defective, damaged, or incorrect, so we can make it right.

Email us at: refunds@chroniccoutureco.com with your order number and photos of the issue.

💸 Refunds and Replacements

If your item is damaged or faulty, we’ll gladly offer a replacement or issue a refund to your original payment method within 10 business days of approval.
Please note it may take additional time for your bank or card issuer to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us again at refunds@chroniccoutureco.com.